How It Works

If the info below doesn't answer your questions, feel free to reach out! We want to provide amazing service - even if you aren't a customer yet. The best way to reach us is through email at info@heat-ups.com

ORDERS LEAD TIME

Orders typically have a 1-2 business day lead time to be prepared fresh.

DO YOU SHIP?

We ship nationally and locally in Bryan / College Station. All orders that deliver whether local or not will be delivered in a high quality, styrofoam cooler packed with dry ice. Delivery / shipping fee is $25. 

When will my order be ready for local pickup?

Within 2 business days. We will send you an email letting you know your order is ready for pickup. Pickup hours are Monday - Thursday from 9am-5pm.

LOCAL PICK UP

Our pickup location is 4242 Koppe Bridge Road Suite 590 College Station, TX. 77845. Pickup notifications are sent by email, please also check your spam folder if it hasn't come to your inbox yet. 

Heating Instructions

• Each meal contains microwave heating instructions on the label of the film it comes with 

Storage 

We recommend storing meals in the freezer immediately upon receiving. They will last in the freezer for 4-6 months